Post & Manage Your Ad
Learn how to create, edit, renew, pause, promote or remove your advertisement from your dashboard.
Support Center • 24/7 Help Guidance
How can we help you today?
Find clear answers for account setup, OTP verification, broker documents, ad publishing, payments, wallet credit, promotions and platform safety — all in one powerful help center.
Frequently Asked Questions
Choose a support category
Fast answers for the most common issues users and advertisers face on Sapphire Escorts India.
Account & Login Support
Fix login issues, complete OTP verification, update profile details and recover account access safely.
Verification & Documents
Understand broker document verification, approval status, rejected documents and verified profile badge.
Payments, Wallet & Plans
Get support for wallet balance, manual payments, screenshots, transaction IDs and package activation.
Premium & Featured Ads
Boost visibility using premium, featured and top listing options with smart placement across pages.
Safety & Platform Rules
Use the platform responsibly. Learn about privacy, fake profiles, unsafe activity and reporting issues.
No matching help topic found. Please submit a support request and our team will review your issue.
Suggested Topics
Popular support answers
Important help topics for payments, OTP, verification and ad visibility.
Payment screenshot submitted but wallet not updated
Admin verification is required before wallet credit is added. Keep your transaction ID ready.
OTP email is not coming
Check Inbox, Spam and Promotions. Make sure your email address is correct during registration.
Broker document verification is pending
Verification may take time. Upload clear and correct documents for faster review.
My ad is not visible after posting
New ads may require admin approval or package activation before public visibility.
How to promote my listing
Use premium, featured or top listing packages from your broker dashboard.
How to contact support
Submit a support request with your registered email, mobile number and issue details.
Quick Answers
Help center FAQs
Tap any question to view the answer.
Create a broker account, complete OTP verification, upload required details, then submit your ad from the broker dashboard. Some ads may require admin approval before publishing.
Payment screenshots are treated as claims/proof. Wallet credit is added only after admin verification of the transaction.
Yes. You can update details from your dashboard if editing is enabled. Major changes may require review again.
Your account is created only after successful OTP verification. If OTP expires, register again or request support.
Complete the document verification process from your dashboard. The badge is shown after successful admin approval.
Use the support request form with listing URL, screenshot if available, and clear issue details. Our team will review it.
Need personal support?
Send your registered email, mobile number, listing URL if available and full issue details. Clear information helps us solve your request faster.